Everything, Everything

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Steam
Sunday 6th August, 2006 02:09 Comments: 2
I decided to download Steam so I could pay and install some of Valve's games. I decided I'd buy Valve's pack so I could get Half Life 2, CounterStrike and all the other bits and bobs, as it was only about £50 after tax and converting from dollars. But it wouldn't let me! I'm sure I filled in all the details correctly, and I tried again with a tiny variation, and I was going to try a third time, but the software warned me that the details were nearly identical and that repeated attempts might lock my credit card. So I've given up on the idea of buying it on that card. I only have debit cards, and it doesn't take that. So it looks like, for now, they've lost out on £50.
Avatar Robert - Monday 7th August, 2006 10:18
They were quick to reply to my email:

Hello,

There is a configuration issue in our system which is affecting purchases on your account - I must manually approve purchases on your account until our technical administrators have the opportunity to reconfigure the settings.

I have unlocked your account for your next purchase.

Thank you for your patience in this matter - please let us know if you encounter any further difficulties.

Good customer service means I'll give them another chance :)
Avatar Robert - Monday 7th August, 2006 20:18
I got home and tried to make a purchase again, supplied the details exactly like those on my last statement and... it worked! Currently downloading lots of games, killing my net connection.
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