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KB927978 And KB925672
Tuesday 3rd April, 2007 11:19 Comments: 0
Does Windows Update tell you to install them? When you install them, do they fail? If so, you've encountered what I've seen with a copy of Winows XP running under VMWare (being a VM that I can revert to a snapshot, I wasn't too concerned about installing the update). It turns out, there's a fix. It's not that straightforward though, and involves a few reboots.

Uninstall KB927978 from Add/Remove Programs.
It will be listed as "MSXML 4.0 SP2 (KB927978)"
Reboot

Now uninstall KB925672 from Add/Remove Programs.
It will be listed under "Windows XP - Software Updates" at the bottom
(The "Show updates" box at the top next to "Currently installed programs and updates" must be checked to see the installed Windows Updates)
Reboot

After rebooting, download MSXML 4.0 SP2 KB927978
Save it, do NOT run it.
Close the browser and ANY other open window
If you've done any printing, suggest rebooting prior to installation.

Install msxml4-KB927978-enu.exe now
Reboot

If you're still having trouble, check out the original blog entry.
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